Privacy Policy
Last Updated: June 14, 2026
21Century Tax, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you interact with us, including through SMS text messaging facilitated via the Dialpad platform.
Information We Collect
When you opt in to receive SMS messages from us, we may collect the following information:
- Your name
- Your mobile phone number
- The content of messages you send to us
- Your opt-in preferences and consent records
How We Use Your Information
We use the information collected to:
- Send you SMS messages you have requested, including appointment reminders, tax filing updates, and general communications
- Respond to your inquiries
- Comply with legal obligations
- Improve our services
SMS Messaging
By opting in to receive SMS messages from 21Century Tax, LLC, you consent to receive text messages sent through the Dialpad platform. Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further SMS messages will be sent. To re-enroll, reply START or contact us directly.
For help, reply HELP to any message or contact us at the information below.
Sharing of Information
We do not sell, rent, or share your personal information or phone number with third parties for their own marketing purposes. Your information may be shared only in the following limited circumstances:
- With service providers (such as Dialpad) who assist us in delivering SMS communications
- When required by law or legal process
- To protect the rights, property, or safety of 21Century Tax, LLC or others
Data Retention
We retain your contact information and message history only as long as necessary to fulfill the purposes described in this policy or as required by law.
Your Rights
You have the right to:
- Opt out of SMS communications at any time by replying STOP
- Request access to or deletion of your personal information by contacting us directly
Contact Us
If you have any questions about this Privacy Policy or our SMS practices, please contact us:
21Century Tax, LLC. An Idaho LLC. 714-868-0887. support@21century.tax www.21century.tax
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
